| With the world constantly changing, how has your job, or client’s job changed over the past 10 years? |
| The broker role has significantly changed over the past 10 years. Today, we are asked to wear numerous hats, (i.e. accountant, lawyer, architect). Customers are looking to us to be a business partner/consultant who understands macro and micro trends as it relates to their business. The definition of the total occupancy costs has changed; it is no longer just intrinsic to rental rate and operating costs. Companies are looking at workplace strategy, workflow, demographics, workforce location, recruitment, and retention in their evaluation of total occupancy costs. |
| What solution, achievement or moment are you most proud of while either working at Cushman & Wakefield, or in your personal life? |
| GSA has been a customer for 15 years. I remember my first deal with them, which was a 600 square foot transaction in Chinle, AZ. My most recent one was a 200,000 square foot deal in downtown Dallas. The relationship has really grown.
After 9/11, a new federal agency, TSA was created. I was responsible for opening 40 TSA locations in primary, secondary and tertiary airports, all of which had to be opened in a very short period of time. The work I have done with GSA has been diverse, follows a specific process, and allows me to not only work on interesting deals, but also allows me to feel like I am in some small way helping my country. |